Top 10 Call Center Services Companies
Summary:- Searching for leading best Call Center services Provider Companies that can help you in back offices, lead generation, customer support, chat services, telemarketing, tech support, billing, and other related business services on demand? If the response is a big “YES”, then there is good news for you. Here at VikMajra, we have compiled an in-depth list of the top 10 best Call Center Services companies along with verified reviews and client testimonials. Outsourcing Call Center services help any organization to focus more on core business growth, strategies, customer, and other important work by spending less money on less important services.
The Call Center Services industry is growing at a fast pace and with the advancement of technologies, it will also grow in the future and improve the overall productivity of businesses. So, go ahead and hire the right Call Center outsourcing company from the below options according to your requirements and budget. This list has been compiled after checking the Call Center Services company’s past client feedback, reviews, ratings, country presence, cost, team size, etc.
Overview of Call Centers Services in Details
A call center (or call centre) is a centralized office for managing the incoming and outgoing phone calls as per the business requirements. Call centers are further subdivided into 2 different categories, i.e. inbound or outbound call-centers. It can be located either within the company or can be outsourced to any 3rd party company that primarily deals in the call center industry for properly managing the phone calls. The main purpose of the call center is to resolve the customer business-related queries on an immediate basis. A blended call center is the one that handles both the incoming and outgoing phone calls. Computer software products help desk, internet merchants, loans and insurance providers, telemarketing service providers, polling firms, and many other different types of industries from all across the globe utilize call centers for different purposes. Some of these use call centers to sell their business products or services and others use them for improving the customer experience towards their business. Call centers play a very important role in the overall success of any organization. They help them in focusing their efforts on core business and outsourcing less business centric work to some reliable 3rd party call center service providers firms. If you are currently looking for the best Call center service provider company in the world for handling your business-related phone calls; then the below VikMajra list will help you.
List of Top 10 Best Call Center Services Companies in the World
VikMajra team has analyzed top Call Center services providers firms that help the client in different functioning of their organization business operations like data entry, call center operation, customer support, market research, lower-level IT operations, etc. to name a few.
Company Name Company URL Location Hourly Rate Employees Establishment Year Slogan
Helpware https://www.helpware.io/ United States NA 250-999 2015 A better kind of outsourcing
Technosys IT Management Pvt. Ltd. http://www.technosysmanagement.com India $17-$42 10-49 2015 Extraordinary Outcomes
R.A.R.E.Sol - Reliable Accurate Remote Expert Solutions http://www.raresol.com/ India, Australia NA 10-49 2018 We do things, a little different!
VCare Customers https://www.vcarecustomers.com/ India NA 50-249 2015 VCareCustomers is call center company in India
AnswerForce https://www.answerforce.com United States, United Kingdom NA 250-999 2003 Answering Services to Power Your Business
Prograsys Business Solutions https://www.prograsys.com/ India $17-$42 2-9 2018 Powering Transformation
SupportYourApp https://supportyourapp.com/ Ukraine $17-$42 250-999 2010 Human+Tech Customer Support Outsourcing
Aidey https://aidey.net/ Israel NA 10-49 2017 Aidey is a Business Process Outsourcing company
LimTC https://limtc.com/ Ukraine $17-$42 50-249 2017 Your Vision. Our Solution!
Infoassist http://www.infoassist.gr Greece $100-$149 50-249 2001 Contact Center services
Mediatel https://www.mediatel.gr/ Greece $150-$199 250-999 1995 Quality services for your company
Daktela https://www.daktela.com/ Czech Republic, Poland NA 50-249 2005 Our mission is to create the best omnichannel
CSC Telecom https://www.csc.ee/ Estonia $17-$42 2-9 1995 Digital Service Provider
Greenwave http://greenwave.ee/ Estonia $17-$42 2-9 2002 Outsourcing/Offshoring
Wasla Outsourcing http://www.wasla.com/ Egypt $17-$42 1,000-9,999 2003 We are a partner you can rely on
CPM http://innovativevision.ca/ Canada $17-$42 2-9 2002 Connect. Interact. Resolve.
TCC Services http://www.thcall.com/ Thailand $17-$42 2-9 2005 Customer good experience
Smart Life Technology http://www.smartlifetech.co.th/ Thailand $17-$42 10-49 Reduce costs, increase contact efficiency
SOS International Group https://soscallcenter.com/ Venezuela $50-$99 50-249 To be the leading Co in contact center services
Virgo http://www.virgoccsl.com/ Bangladesh $100-$149 50-249 2009 At the heart of our business model is People
Global Voice Telecom Limited http://www.gvigw.com/ Bangladesh $17-$42 10-49 The largest International Gateway telecom operator
FMI Field Management Ireland https://fmi.ie/ Ireland $17-$42 250-999 1995 #PeoplePower
Indox http://indox.co.za/ South Africa $17-$42 10-49 2015 Professional Document Collection and BPO services
Kendlebell https://www.kbell.ie Ireland $17-$42 2-9 The Perfect Answer
Voxpro https://www.voxprogroup.com Ireland, United States $17-$42 1,000-9,999 1973 Outsourcing/Offshoring
Crios Group http://www.criosgroup.com Ireland $17-$42 2-9 We are a group of high performance
Arion http://www.arion.com.bh/ Bahrain $25-$49 10-49 2009 Outsourcing Call Center
CNSSL (Communication Network Support Service Ltd) http://cnsslccl.net/ Nigeria $100-$149 250-999 2007 Call Center Operations & Market Research
CHAMS PLC https://chamsplc.com/ Nigeria $25-$49 50-249 Intelligent Business Solutions
Virtual B2B Solutions http://www.virtualb2b.co.za South Africa $17-$42 10-49 2014 We find the right prospects.. That's what we do
Fusion Communication Systems http://www.fusionsystems.co.ke Kenya $17-$42 10-49 2007 Enabling IT to Deliver Better Business Outcomes
Lance Alexander Communication http://www.lance-alexander.net Kenya $17-$42 10-49 2011 Our Story Your Satisfaction
Universal Payment Services http://upskwt.com/en/ Kuwait, Egypt $17-$42 2-9 The 1st Shariah Outsourcing Company
SunTel Services http://www.suntel.com United States $17-$42 50-249 1986 a CBTS Company
Advanced Customer Services https://acscontact.com/ United States $17-$42 50-249 1982 Call Center Services For Your Business
Inovaze BPO http://www.inovazesl.com Sri Lanka $17-$42 2-9 2011 We make your business dreams come true.
Envoy Ortus http://www.envoyortus.com Sri Lanka $25-$49 10-49 2008 Inspiration at work
Strategic Sourcing Advisors https://www.ssabpo.com United States $17-$42 10-49 2017 Experienced call center consultants ready to help
Direct Interactions https://www.directinteractions.com United States $25-$49 250-999 2005 Above and Beyond the Call
Media Sales Plus https://www.mediasalesplus.com United States $17-$42 50-249 2001 Don't sell your market short
Abbott Answering Service https://www.abbottanswering.com/ United States $17-$42 2-9 1948 People Answering People
Answer Phone https://abetteranswer.net United States $17-$42 2-9 A better answer
Park Ridge Answering Service http://parkridgeexchange.com United States $17-$42 2-9 1970 Quality Service Nationwide
RTC https://rtcenter.com/ United States $17-$42 50-249 1972 Telecommunications
Outsource Consultants https://outsource-consultants.com/ United States $17-$42 10-49 2013 Outsourcing/Offshoring
PRWT Services http://www.prwt.com United States $17-$42 250-999 1988 Outsourcing/Offshoring
HelloBooked https://www.hellobooked.com/ United States $17-$42 2-9 EVERY CALL IS A CUSTOMER WAITING TO HAPPEN
Belles Receptionist http://www.bellesreceptionists.com United States $17-$42 2-9 1957 AMERICA'S MOST FAMOUS ANSWERING SERVICE
InspiriTec https://www.inspiritec.org/ United States $17-$42 250-999 2000 Inspiring work through technology
MAI http://www.maibpo.com/ United States $25-$49 250-999 1981 Custom BPO Solutions
Stafford Communications http://www.staffcom.com United States $25-$49 50-249 1995 Uniquely Different
Duo Solutions http://duo.solutions United States $17-$42 10-49 2013 Small + Medium Business Solutions
Answerfone https://answerfone.com United States $17-$42 2-9 1925 We Listen
Arkansas Medical Exchange http://medicalexchangeansweringservicesinarkansas.com/ United States $17-$42 2-9 Answering Services in Arkansas
Performant https://www.performantcorp.com/ United States $100-$149 250-999 1976 Maximizing Results For Our Client
RR&R Home Services https://rrr-home-services-llc.business.site/ United States $17-$42 2-9 Call Center in Norfolk
GAD http://www.gad-inc.com/ United States $17-$42 50-249 1991 Telecommunications
Malone http://www.malonesolutions.com United States $25-$49 250-999 1969 Together one
Global Help Desk Services http://www.ghdsi.com United States $25-$49 50-249 2002 GHDSi is 100% focused on help desk outsourcing
3PL World Wide http://www.3plworldwide.com/ United States $25-$49 50-249 2005 Creating Happy Customers One Order at a Time!
Eastern Account System http://www.easternaccounts.com United States $25-$49 250-999 1987 Results Fueled by Innovation
Engaging Solutions http://www.engagingsolutions.net United States $17-$42 10-49 2005 We Answer to Business
CentrineX http://www.centrinex.com United States $25-$49 250-999 2005 Call Center Solution
Hartley and Associates https://hartley-associates.com/ United States $25-$49 50-249 1979 Never Miss Another Call
Insite Support Services http://www.insitesupport.com United States $17-$42 2-9 1999 We help you unlock your company’s potential
AnswerLink Of Kansas https://kansasanswers.com/ United States $17-$42 2-9 1965 This is no ordinary call center
Centralized Showing Service https://www.showings.com/ United States $17-$42 250-999 1996 Every listing's on easy street
One Call Concepts https://www.occinc.com/ United States $17-$42 50-249 1982 When safety is on the line.
ASI https://www.asicontactcenters.com United States $17-$42 250-999 1990 Find your calling
How to Choose the Best Company in the World for Call Center Services?
Are you looking for the best Call Center Services firms to increase the business sales volume, then there comes a number of points which you need to follow. Below we have compiled all the most important suggestions & tips which a business owner needs to take care of while hiring the right company for the Call Center Services agency for their project.
1)Find out the Call Center Services company establishment year.
2)Check the total number of employees and the strength of the Call Center services firm.
3)Find out the hourly rate of their employees.
4)Ask the amount of time period they will take to complete your business work according to the given app project requirements.
5)Ask the total cost of the entire Call Center Services work from start to end.
6)Check the Call Center Services company portfolios of previously completed projects with proper past client testimonials.
7)Check the Call Center Services agency’s social media profiles to know more about them before making the final selection.
8)Check and read the reviews of the Call Center services provider on major Services Review Websites like VikMajra.com.
9)Check the experience and certifications of their workers before hiring the best Call Center Services firm in the world.
10)Do a final meeting with someone senior in the Call Center Services company, i.e. CEO, MD, Project Manager, Business Manager.